Terms and Conditions

Effective Date: January 1, 2024

Welcome to Ahibi. Please read these Terms and Conditions ("Terms") carefully before using our website, platform, mobile app, or any associated services (collectively, the "Service"). By accessing or using Ahibi, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you may not access or use the Service.

1. Introduction

Ahibi is a digital event management platform that enables users to browse events, purchase tickets, book artists, list venues, manage event logistics, and collaborate with other stakeholders in the event ecosystem. The platform is operated by KAKI (CHISHIKAKI CREATIVE SOLUTIONS (OPC) PRIVATE LIMITED), based in Dimapur, Nagaland, India.

These Terms apply to all users of the platform, including but not limited to:

  • Event Organizers
  • Artists and Performers
  • Venue Owners
  • Attendees and Ticket Buyers
  • Platform Administrators
2. Eligibility

You must be at least 18 years old to use Ahibi. By accessing the platform, you confirm that you meet the legal age requirement and have the authority to enter into these Terms on your own behalf or on behalf of an organization.

3. User Accounts
  • Users are required to register an account to access certain features.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • All information provided during registration must be accurate and kept up to date.
  • Ahibi reserves the right to suspend or terminate accounts for fraudulent, abusive, or illegal activity.
4. Event Listings and Ticketing

4.1 Event Organizers

Organizers can create, manage and promote events through the platform. By listing an event:

  • You confirm that you have the rights and permissions to host the event.
  • You are responsible for the accuracy of event details, pricing, schedules and venue information.
  • You must honor all ticket sales and commitments made through Ahibi.

4.2 Ticket Buyers

Users can browse and purchase tickets for available events. All ticket purchases are:

  • Final and non-refundable unless stated otherwise in the event policy.
  • Subject to availability and confirmation.
  • Issued electronically via user accounts or email.

Ahibi is not responsible for changes, postponements or cancellations made by event organizers.

5. Artist and Venue Bookings

5.1 Artists

Artists may create public profiles and receive booking requests from organizers. Artists are expected to:

  • Honor agreed performance times and terms.
  • Communicate promptly regarding availability and special requirements.
  • Deliver services as promised during booking.

5.2 Venue Owners

Venue partners can list spaces, set availability, and accept bookings. You agree to:

  • Ensure listed information is accurate and up to date.
  • Maintain the safety, cleanliness and operational readiness of the space.
  • Comply with local laws and venue safety standards.
6. Payments and Fees
  • Ahibi facilitates payments through secure third-party gateways.
  • A platform service fee or commission may apply to certain transactions including ticket sales, artist bookings or venue listings.
  • Event organizers are responsible for any applicable taxes on ticket sales.
  • Payouts to artists and venues will follow timelines stated in the user dashboard or agreed terms.
7. Refunds and Cancellations
  • Refunds are issued only under specific conditions set by the event organizer.
  • In the event of a cancellation, postponement or major change, Ahibi may assist in processing refunds but is not liable for the organizer's obligations.
  • Service fees may be non-refundable unless otherwise stated.
8. Code of Conduct

All users agree to:

  • Use the platform responsibly and legally.
  • Refrain from impersonation, harassment, hate speech, or any form of abuse.
  • Respect the rights and safety of others during physical events.
  • Not upload harmful or unauthorized content to the platform.

Violations may lead to suspension or permanent termination of your account.

9. Intellectual Property

All content, branding, software, and design elements of the platform are the property of Ahibi or its licensors. Users may not:

  • Copy, reproduce, or modify platform content without written permission.
  • Use Ahibi branding or materials for commercial purposes without authorization.
10. Platform Access and Availability
  • Ahibi strives to ensure uninterrupted access but does not guarantee constant uptime.
  • We may temporarily suspend access for maintenance, upgrades, or legal compliance.
  • We are not liable for any loss of data, revenue, or opportunity due to downtime.
11. Limitation of Liability

Ahibi provides the platform "as is" without any guarantees. We are not liable for:

  • Errors, delays, or failures caused by third-party services or external events.
  • Any loss or damage arising from attendance at or organization of listed events.
  • The actions or omissions of organizers, artists, or venue owners.
12. Termination

We reserve the right to suspend or terminate user access without notice for any breach of these Terms. Users may also request account deletion by contacting support.

13. Governing Law

These Terms are governed by the laws of Nagaland State, India. Any disputes shall be resolved in the courts located in Nagaland, India.

14. Changes to Terms

We may update these Terms at any time. Continued use of the platform after changes are posted will constitute acceptance of the revised Terms.

15. Contact Us

If you have questions, feedback, or concerns about these Terms, please contact:

Support Team

Dimapur, Nagaland, India

Email: connect@ahibi.in

Phone: +91 7005727288

Live Chat: Available on the AHIBI website during business hours

Facing issues? Contact us