Ahibi - Next-Gen Event Management

This Privacy Policy outlines how Ahibi ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you use our platform.

Ahibi is operated by KAKI (CHISHIKAKI CREATIVE SOLUTIONS (OPC) PRIVATE LIMITED), based in Dimapur, Nagaland, India.

By accessing or using the Ahibi platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of personal and usage information:

a. Information You Provide

Name, email, phone number and password (at registration)
Payment and billing details when making purchases
Event information when creating or listing events
Profile details for artists, organizers or venue owners
Communications sent to us through support or contact forms

b. Information We Automatically Collect

Device information such as IP address, browser type, and OS
Usage data including pages visited, clicks, and interactions
Location data (if enabled)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage user accounts
To process ticket purchases, bookings, and payments
To display event, artist, and venue listings
To provide customer support and respond to inquiries
To personalize your experience on the platform
To send transactional emails, updates, or promotional content (you can opt out anytime)
To monitor and improve platform performance and security
To comply with legal requirements or obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Event organizers, artists, or venue owners when you engage with their services
Payment gateways and financial service providers to complete transactions
Service providers who help us operate the platform (e.g., cloud hosting, analytics)
Government authorities or law enforcement, if required by applicable law

All third-party services are bound by contractual obligations to protect your data.

4. Your Choices and Rights

a. Account Management

You can access, update, or delete your personal data from your account settings.

b. Communications

You can opt out of promotional emails or SMS by following the unsubscribe link or contacting us directly.

c. Cookies

Most browsers allow you to control cookies through settings. However, disabling cookies may affect certain functionalities.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure servers, encryption, and access controls.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

You may request the deletion of your data by contacting us, subject to applicable legal and contractual retention requirements.

7. Children's Privacy

Ahibi is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover such data has been collected, it will be deleted promptly.

8. International Data Transfers

While our platform is based in India, some service providers may process data in other countries. By using the platform, you consent to the transfer of your data to countries outside India where necessary.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the platform indicates your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or would like to exercise your data rights, please contact:

AHIBI SUPPORT

Dimapur, Nagaland, India

Email: connect@ahibi.in

Phone: +91 7005727288

Live Chat: Available on the AHIBI website during business hours